INDUSTRIES · HEALTHCARE

AI for clinics, payers, and operations teams that can't add headcount.

14 healthcare clients. Patient-intake voice, scheduling agents, prior-auth automation, and clinical-guideline RAG. HIPAA-grade and BAA-signed.

14HEALTHCARE CLIENTS
2MCLINICAL DOCS INDEXED
72%FCR ON INSURANCE VERIFY
180msP50 RETRIEVAL

Healthcare is regulated. Our defaults reflect that.

Multi-site clinics, payers, RCM teams, and digital-health startups. We build voice agents for intake and scheduling, prior-auth automation that reads the policy and the chart, and RAG over clinical guidelines and payer policy.

We sign BAA, deploy in HIPAA-eligible cloud or your VPC, and treat PHI as the constraint it is. Every system we ship has tenant isolation, role-based audit, and per-record access logs your compliance team can pull at will.

We don't write clinical decision support. We build operational AI that frees your clinicians and your front desk to do the human parts.

Where AI lifts healthcare ops without touching diagnosis.

Patient intake voice

24/7 scheduling, insurance verification, eligibility checks. Reschedules. Fills cancellations.

72% FCR · 24/7

Prior auth automation

Reads the chart + payer policy, drafts the auth packet, submits, tracks status, chases on the SLA.

8.4x THROUGHPUT

Clinical-guideline RAG

Cited search across UpToDate, payer policy, internal protocols. For ops + RCM use, not bedside.

100% CITED

Claim-denial triage

Reads denial, finds the cause in the chart, drafts the appeal. CSR reviews + sends.

41% APPEAL WIN-RATE LIFT

Patient-message triage

Inbound MyChart-style messages routed to the right team, drafted with chart context.

60% CLINICIAN-INBOX REDUCTION

Outbound recall + recare

Voice + SMS outbound for overdue annuals, screenings. Multi-language.

2.1x SHOW-RATE

What we know about healthcare.

Clinic ops, payer mechanics, and what touches PHI vs what doesn't. We default to safe — every system we ship has compliance baked into its bones.

EHR
Epic, Athena, eClinicalWorks
FHIR-native; respects scopes.
VOICE
HIPAA-grade
BAA signed; PHI redacted in logs.
RCM
Waystar, Availity, payers
Eligibility, auth, claim status.
COMPLIANCE
HIPAA, HITECH
Audit-ready trace + retention.
MODELS
HIPAA-eligible
Bedrock, Azure OpenAI, on-prem.
LANGUAGES
12 supported
ASL-considerate routing too.

Featured engagement

FEATURED · LUMEN HEALTH · 41 CLINICS

A voice + scheduling agent across 41 clinic locations with 72% first-call resolution on insurance verification.

Read the case study
72%
FCR · INSURANCE VERIFY
180ms
P50 RAG RETRIEVAL
41
CLINIC SITES
12
LANGUAGES

A few of the others.

Citadel Health
PAYER
Prior-auth + appeal triage.
Beacon Pediatrics
PED CLINICS · 14
Recall + recare voice.
Northwood Health
PRIMARY CARE
MyChart triage.
Halcyon Behavioral
BEHAVIORAL
Intake + scheduling.
Apex Imaging
IMAGING NETWORK
Pre-cert automation.
Cardinal RCM
RCM PARTNER
Denial triage at scale.
Brightline Dental
DSO · 60 OFFICES
Recall voice.
Hudson Surgery
ASC NETWORK
Pre-op intake.

What we typically deploy in healthcare.

Voice AI
HIPAA-grade voice for intake + scheduling.
Open service
RAG & Knowledge
Cited Q&A over guidelines + policy.
Open service
Workflow Automation
Prior auth, denials, recare.
Open service

Building AI for healthcare?

We'll share two private case studies under NDA on the first call. Bring your roadmap; we'll bring opinions.

Book a call All services